Don’t let Buy-Online-Pick Up In Store Side Track Omnichannel Strategies!

Holiday shopping season can overwhelm retailers with brick-and-mortar locations. In-store support teams are already swamped with pricing, display, receiving and same-day placement of new goods on the floor and daily replacement and recovery, so further distracting teams with filling online orders to be picked up in stores can hurt the in-store business and cause significant…

Amazon-Walmart Price War

As the world moves into an increasingly digital space, retailers like Walmart are deploying technology and other resources to win shoppers during the holiday season. With the holiday shopping season in full swing, item-by-item price competition between Walmart and Amazon has the potential to be a race to the bottom, with big and small retailers,…

Industry insiders’ fashion and retail predictions for 2018

2017 was a year full of surprises for the fashion industry. Some digitally native brands sought brick-and-mortar locations, others went all-in on digital avenues and Amazon attempted to become friendly with high fashion. Despite the unpredictability of the industries, Glossy asked editors, designers and other insiders to share their bold fashion and retail predictions for the year…

WSJ: ‘Free shipping isn’t enough’

As the competition between online retailers stiffens, businesses are quickly learning that offering free shipping will no longer set them above the rest. The Wall Street Journal examined this issue in their recent article “Free Shipping Alone Isn’t Enough: Online Retailers Go for Speed.” In the article, the writer attributes this shift to Amazon and…

Retail expert reveals holiday hot list

Retail expert and friend of Wrap and Send Services Shelley E Kohan just released her list of who is doing the best job in retail this holiday season. In her article, Kohan speaks to how she rates retailers to determine who is doing the best. Her most important rating factors include customer service, retailers that…

Shipping Services struggle with holiday order volume

According to many different sources, shipping services like the United Parcel Service (UPS) and FedEx are struggling with the increase in online orders this year. A recent Wall Street Journal article stated that “on-time delivery rates for UPS ground packages based on their normal shipping transit times last week fell to 91 percent, according to an analysis of millions…