Image of a stack of Wall Street Journal papers

Retailers Turning Store Clerks into Web Shippers: Are they Qualified?

Packing, Trends2 Comments

Earlier this month, the Wall Street Journal published an article titled “Retailers Turn Store Clerks into Web Shippers,” which discusses the steps that brick-and-mortar based brands are taking to compete with online retail giants like Amazon. The article highlights several national brands such as Sears, Macy’s, Wal-Mart and Office Depot and the strategies they have… Read More on Retailers Turning Store Clerks into Web Shippers: Are they Qualified?

Three women shopping and holding shopping bags

Next Generation: Why it’s Important to Look to Entry-Level Luxury Consumers

Trends

Luxury retail stores should enhance their brand experience and provide personalized service to all consumers, but particularly entry-level millennial luxury shoppers. Millennial customers (those born after 1980) are beginning to spend more money and shop more often at luxury retailers than baby boomers. These entry-level consumers bring a completely new set of expectations to the… Read More on Next Generation: Why it’s Important to Look to Entry-Level Luxury Consumers

Stockphoto: New Trend newspaper

Reclaiming the Four Walls: Top 5 Brick-and-Mortar Retail Trends in 2013

Trends

By Shelley E. Kohan Retail’s four walls are the most valuable marketing assets out there today. The brick-and-mortar stores that know how to optimize their physical locations for maximum productivity will be the ones who come out on top this year. Here are the top five trends that will distinguish the leaders from the laggards,… Read More on Reclaiming the Four Walls: Top 5 Brick-and-Mortar Retail Trends in 2013

2013 Wrap and Send infographic on retail survey

Wrap & Send Study Reveals that Luxury Retail Shoppers Expect Package Presentation, Free Shipping and Free Returns

Study, Trends

What Do Luxury Retail Consumers Expect? Wrap & Send surveyed 1,000 women who make more than $75,000 annually on what they expect in a luxury retail shopping experience. The survey revealed that consumers who shop at higher-end department stores and boutiques expect impeccable package presentation whether purchases are made in-store or delivered to their home,… Read More on Wrap & Send Study Reveals that Luxury Retail Shoppers Expect Package Presentation, Free Shipping and Free Returns

FedEx / IARA certificate of completion for Mike Jamali

Two Wrap & Send Executives Obtain Multiple Hazmat Packaging Certifications

Packing

According to the United States Department of Transportation, more than four billion tons of hazardous materials is shipped in the US each year. Many of the materials are shipped in bulk but a large percentage of this number is transported by individual shipments. Hazardous materials and dangerous goods are defined as articles or substances that,… Read More on Two Wrap & Send Executives Obtain Multiple Hazmat Packaging Certifications