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Monthly Archives: September 2014

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Touchpoints key to retail success

Study, TrendsBy adminSeptember 24, 2014

By Shelley E. Kohan Shoppers interact with retailers across multiple touchpoints, and delivering a consistent, branded experience that exceeds customer expectations is key to success at the store. Shoppers never stop shopping. If there’s one reality in retail, that’s it. As such, one might think success in retail is inevitable, a given. Of course, nothing… Read More on Touchpoints key to retail success

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