Wrap and Send employee working at scan and package station.

WSJ: Some of the World’s Largest Employers No Longer Sell Things, They Rent Workers

With the gig economy on the rise, the way corporations do business is changing forever. As more companies look to reduce their workforce, outsourcing firms are “vacuuming up” these workers as traditional employers are handing over more of their tasks to nonemployees. Today, the breadth of services outsourcing firms offer is staggering. This piece from… Read More on WSJ: Some of the World’s Largest Employers No Longer Sell Things, They Rent Workers

Digital rendering show credit card purchasing and online item and being shipped to the store

Don’t let Buy-Online-Pick Up In Store Side Track Omnichannel Strategies!

Holiday shopping season can overwhelm retailers with brick-and-mortar locations. In-store support teams are already swamped with pricing, display, receiving and same-day placement of new goods on the floor and daily replacement and recovery, so further distracting teams with filling online orders to be picked up in stores can hurt the in-store business and cause significant… Read More on Don’t let Buy-Online-Pick Up In Store Side Track Omnichannel Strategies!

Stock image: Person pushing a digital cart

10 Retail Predictions For 2018 That Should Be On Your Radar

21st-century consumers are largely shaping the world of retail in 2018. While the basics of the retail industry remain the same, its responsibilities are rapidly transforming. Today’s consumers are demanding difference — in terms of product, experience and location. These shifting expectations will trigger surprising shifts, and risks, in 2018. This Forbes article asks industry… Read More on 10 Retail Predictions For 2018 That Should Be On Your Radar

Nicely wrapped gifts in a shopping cart

Shipping Services struggle with holiday order volume

According to many different sources, shipping services like the United Parcel Service (UPS) and FedEx are struggling with the increase in online orders this year. A recent Wall Street Journal article stated that “on-time delivery rates for UPS ground packages based on their normal shipping transit times last week fell to 91 percent, according to an analysis of millions… Read More on Shipping Services struggle with holiday order volume

Omini channel typography image

The Rise of Omni-Channel in Major Department Stores

I am sure that everyone has heard the saying, “The customer is king.”  Omni-channel is key to this as it is the process of streamlining all aspects of a retailer’s customer experience including in-store, website, social media, mobile and more. In retail, omni-channel (or omnichannel, as you’ll sometimes see it written) encompasses an experience that… Read More on The Rise of Omni-Channel in Major Department Stores

Santa holding a small wrapped box

USPS Plans to Deliver Packages Seven Days a Week During the Holidays

The United States Postal Service (USPS) recently unveiled their intention to deliver not just five, not six, but seven days a week during the 2014 holiday season. This is a strategic move designed to outpace competition between other national package delivery companies, FedEx and United Parcel Service (UPS). USPS’s seven day a week deliveries will… Read More on USPS Plans to Deliver Packages Seven Days a Week During the Holidays

Screenshot of a 2014 article: Wrap and Send prioritizes packaging to deliver on standard

Wrap & Send’s President Mike Jamali Featured in Luxury Daily

Earlier this week, esteemed retail industry publication Luxury Daily posted a feature article on Wrap & Send’s President Mike Jamali. The publication’s editor, Sarah Jones, conducted a Q&A with Jamali on retail trends to look for, insights on packaging and shipping, and advice on planning for the holidays. Read the full article: Wrap & Send… Read More on Wrap & Send’s President Mike Jamali Featured in Luxury Daily

Decorative shopping bags

Iconic Packaging: Creating and Maintaining Customer-Brand Relationships

What’s in that little blue box? You know it’s from Tiffany & Co. And that gold-and-brown patterned package? That’s got to be Louis Vuitton. These brands have achieved instant recognition solely from their packaging. Tiffany and Louis Vuitton are among a handful of retailers who take every aspect of their brand into consideration, from the… Read More on Iconic Packaging: Creating and Maintaining Customer-Brand Relationships