In 2022, the focus for luxury retailers has been on leveraging technology to better meet consumers’ needs and expectations. One such technology — the blockchain — is emerging as a great tool for luxury retail brands dealing with sensitive or valuable data to ensure the authenticity of goods, which drives value. Read More on How the Blockchain is Authenticating Retail Goods
Customer retention is key. Whether storing inventory closer to customers, providing expedited shipping options or working with order fulfillment partners, e-commerce needs to decrease order fulfillment times to improve its customer retention. Read More on How Decreasing Order Fulfillment Time Improves Customer Retention
Despite pandemic-fueled demand for home delivery skyrocketing, e-commerce growth is slowing down. But Amazon’s “Buy with Prime” program, which enables consumers to use their Prime benefits on websites outside of Amazon, is here to help small and medium-sized businesses. Read More on Two-Plus Years into the Pandemic, E-Commerce Growth Finally Slows
Around the globe, brand values and consumer expectations are driving more environmentally conscious policies and spending aimed at ameliorating the negative environmental impacts of carbon emissions, material waste, energy consumption and limited resources. While sustainability in the retail space began as just a buzzword, the global pandemic underscored the importance of nature for mental and… Read More on Wrap & Send’s 2021 Environmental Impact Savings
With retail supply chains in free fall all across the globe, the plans of retailers expecting to rely on a vibrant holiday season to at least match, if not exceed, that of last year are being squashed. Global supply chains are being disrupted and destroyed, and rising costs up and down the supply chain are forcing retailers to hike their prices up. Are retailers up for the challenge? Read More on Global Supply Chain Disruption and Destruction
In 2020, the pandemic-fueled holiday shopping season opened the door to a myriad of new trends. And as the calendars flip to 2021, many of those same trends that kicked off last year or have been coming down the pipeline for a while appear as if they will rear their heads once again. Read More on Predicting 2021’s Holiday Shopping Trends
From product design to marketing, numerous elements factor into the success of any e-commerce retail business. And thanks to the success of retail giants like Amazon, a well-thought-out shipping strategy has become one of the most important aspects of an e-commerce business. Read More on The Value of an Excellent Shipping Experience
Despite the ease and convenience of online shopping and curbside and in-store pickup, the growing trend among retailers of letting customers keep unwanted products after refunding their money is creating a myriad of unintended consequences. Read More on The Rise of — and Problem With — Retail Returns
Photo by Klára Vernarcová on Unsplash Today, consumers increasingly demand so much more than just a quality product. As shoppers increasingly embrace social causes, they’re seeking products and brands that align with their personal values. While it might seem that sustainability is just another trend, in the face of our ever-changing climate, consumer demand… Read More on Sustainability in Luxury Retail: No Longer an Option
With the gig economy on the rise, the way corporations do business is changing forever. As more companies look to reduce their workforce, outsourcing firms are “vacuuming up” these workers as traditional employers are handing over more of their tasks to nonemployees. Today, the breadth of services outsourcing firms offer is staggering. This piece from… Read More on WSJ: Some of the World’s Largest Employers No Longer Sell Things, They Rent Workers