Mens clothing store display

Shoppers Looking for Better In-Store Customer Service During Holiday Shopping

Study

ChargeItSpot — a leading provider of cell phone charging stations for major retailers, events, and other indoor public venues — recently announced the results of its “2017 Holiday Shopping Report.” The study asked consumers their holiday shopping habits, if they would be using their mobile devices during their trip, and how they felt about their… Read More on Shoppers Looking for Better In-Store Customer Service During Holiday Shopping

Three women shopping and holding shopping bags

Next Generation: Why it’s Important to Look to Entry-Level Luxury Consumers

Trends

Luxury retail stores should enhance their brand experience and provide personalized service to all consumers, but particularly entry-level millennial luxury shoppers. Millennial customers (those born after 1980) are beginning to spend more money and shop more often at luxury retailers than baby boomers. These entry-level consumers bring a completely new set of expectations to the… Read More on Next Generation: Why it’s Important to Look to Entry-Level Luxury Consumers