Holiday shopping season can overwhelm retailers with brick-and-mortar locations. In-store support teams are already swamped with pricing, display, receiving and same-day placement of new goods on the floor and daily replacement and recovery, so further distracting teams with filling online orders to be picked up in stores can hurt the in-store business and cause significant… Read More on Don’t let Buy-Online-Pick Up In Store Side Track Omnichannel Strategies!
21st-century consumers are largely shaping the world of retail in 2018. While the basics of the retail industry remain the same, its responsibilities are rapidly transforming. Today’s consumers are demanding difference — in terms of product, experience and location. These shifting expectations will trigger surprising shifts, and risks, in 2018. This Forbes article asks industry… Read More on 10 Retail Predictions For 2018 That Should Be On Your Radar
As the competition between online retailers stiffens, businesses are quickly learning that offering free shipping will no longer set them above the rest. The Wall Street Journal examined this issue in their recent article “Free Shipping Alone Isn’t Enough: Online Retailers Go for Speed.” In the article, the writer attributes this shift to Amazon and… Read More on WSJ: ‘Free shipping isn’t enough’
Today, Luxury Daily posted an article on whether luxury brands should begin to integrate ecommerce into their retail strategy. We think luxury brands should absolutely begin selling their products online directly to the consumer. First, this is a huge revenue opportunity for the brand because they are not selling through an affiliate. Second, luxury customers… Read More on Should Luxury Brands Stop Avoiding ECommerce?
What’s in that little blue box? You know it’s from Tiffany & Co. And that gold-and-brown patterned package? That’s got to be Louis Vuitton. These brands have achieved instant recognition solely from their packaging. Tiffany and Louis Vuitton are among a handful of retailers who take every aspect of their brand into consideration, from the… Read More on Iconic Packaging: Creating and Maintaining Customer-Brand Relationships
Retail Holiday Shipping: Wrap & Send Services Announces Professional, Affordable and Fast Packing and Shipping for Luxury Retailers
In-store and warehouse services available for the 2014 holiday season During the holidays, in an effort to compete with online retail giants like Amazon, many brick-and-mortar stores pull their associates from the sales floor to pack and ship website or ship-to-home orders. To allow these retailers to maintain its sales staff and meet increased shipping… Read More on Retail Holiday Shipping: Wrap & Send Services Announces Professional, Affordable and Fast Packing and Shipping for Luxury Retailers
Wrap & Send surveyed more than 200 men and women who earn more than $100,000 per year and regularly shop in-store and online at luxury retailers including Saks Fifth Avenue, Bloomingdale’s, Neiman Marcus and Nordstrom on their shipping preferences for luxury purchases. Merchandise delivery is the last interaction a retailer has with its customer, so… Read More on Wrap & Send Study Reveals that Luxury Consumers Prefer FedEx