Man returns a box of clothing at the retail store

The Real Reason Luxury Retailers Now Charge for Returns

The retail industry’s latest strategy to manage the surge in returns shifts return costs to the consumer — but what’s driving this change? Processing high-ticket items involves more than just shipping, and includes handling, inspecting and preparing them for resale, all of which strain profit margins. Charging for returns pushes customers to be more intentional… Read More on The Real Reason Luxury Retailers Now Charge for Returns