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Monthly Archives: January 2022

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The Retail Industry Power Shift

TrendsBy Jennifer StevensJanuary 28, 2022

Between new employment pressures, the pandemic-prompted “Great Resignation” and being forced to work longer hours or more days while taking verbal abuse from customers, retail employees are now leveraging their power to choose employers that meet their needs — both professionally and personally. Read More on The Retail Industry Power Shift

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Improving Customer Experiences with Unified Commerce

TrendsBy Jennifer StevensJanuary 18, 2022

While e-commerce has enabled retailers to measure and monitor actions and transactions instantly, collecting, storing and accessing both online and offline data remains a challenge. Today, unified commerce is helping retailers improve a customer’s journey and experience. Read More on Improving Customer Experiences with Unified Commerce

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