With the U.S. labor market tightening, retailers increasingly turn to data analytics to empower store managers with decision-making capabilities to keep employees engaged and working efficiently. Creating an attractive workplace is crucial in the competitive talent market, making advanced AI tools crucial for reshaping customer service expectations and workforce efficiency.
Amidst supply chain recovery, retailers face intense marketing activities, with data analytics playing a key role in identifying market opportunities.
The trend toward multichannel retailing requires a balanced approach to customer acquisition, especially in the high-cost online environment. Post-COVID consumer behavior underscores the need for consistent pricing and experiences across digital and physical platforms, with AI providing insight into diverse consumer preferences.