Photo by Blake Wisz on Unsplash.
Across the industry, the frontline retail workers integral to a brand’s success faced myriad pandemic-related struggles, from layoffs to hours reductions and worse. With the pandemic underscoring the essential nature of these employees, brands must consider highly competitive training programs, the strategic deployment of new technologies to transform retail experiences and the increased need for flexible staffing in order to continue to foster employee loyalty and attract and retain the retail workforce of the future. Discover the importance of the next generation of employees in this Robin Report article.
