When it comes to online shopping, the vast majority of consumers believe the shipping experience stands out because it’s the final touchpoint they have with a brand. Poor shipping experiences negatively impact consumers’ perception and makes them less likely to purchase from that retailer again in the future. With shipping now a crucial consideration in consumers’ purchasing decisions, retailers can meet increasing customer expectations by implementing an efficient, customer-focused shipping strategy that balances shipping costs with shipping speed. Read more about the importance of perfecting your shipping strategy in this Parcel article.
Wrap and Send
Expert Packing and Shipping Solutions for Luxury Retailers
