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Nov82024
Store associate taking a photo of clothing in a box to be returned.

The Rise of Returnless Refunds in Retail

Trends

Retailers like Amazon and Walmart now allow customers to keep products while receiving their money back. Returnless refunds are the latest tactic to help companies avoid processing expenses for items not worth shipping back, but there’s another benefit — increased loyalty from frequent shoppers. Read more to learn how brands utilize returnless refunds to save costs and create a smoother customer experience. Read More on The Rise of Returnless Refunds in Retail

Oct312024
Man returns a box of clothing at the retail store

The Real Reason Luxury Retailers Now Charge for Returns

Trends

The retail industry’s latest strategy to manage the surge in returns shifts return costs to the consumer — but what’s driving this change? Processing high-ticket items involves more than just shipping, and includes handling, inspecting and preparing them for resale, all of which strain profit margins. Charging for returns pushes customers to be more intentional… Read More on The Real Reason Luxury Retailers Now Charge for Returns

Oct252024
Woman in luxury suit casting her vote in the presidential election

Adapting Retail Strategies Amid 2024

Trends

With the 2024 election already shaking up the retail world, the forthcoming holiday shopping season only adds to the uncertainty. Will consumer spending take a nosedive, or can brands find a way to stay ahead? Either way, businesses must prepare for a wild ride. Don’t miss what’s coming next — these developments could make or break the year ahead. Read more on how retailers can navigate the unpredictable landscape on Vogue Business. Read More on Adapting Retail Strategies Amid 2024

Sep272024
Woman using abstract digital display to select clothing items to purchase

The New Face of Consumer Loyalty — Value, Trust and AI

Trends

Raising costs has many consumer questioning what affordability, loyalty and trust mean as they search for ways to get more bang for their buck. Retailers and brands must adapt by offering more competitive pricing, better product variety and building trust through personalized AI-driven experiences. Want to learn more about how these changes affect the consumer landscape? Keep reading to discover how brands can address shifting consumer needs. Read More on The New Face of Consumer Loyalty — Value, Trust and AI

Sep202024
Man uses digital display to view shirts and jackets for sale in luxury retail shop.

How Emerging Technologies Shape the Future of CP&R

Trends

Consumer retail companies can set themselves up for long-term success by harnessing the power of new technologies like AI, digital twins and cloud computing. How? These technologies enhance customer experiences, streamline supply chains and improve overall operations. Is your business ready for the next wave of innovation? Keep reading to learn how to stay competitive in this fast-paced market. Read More on How Emerging Technologies Shape the Future of CP&R

Aug162024
Man inspecting a blue suit in a store

Tight Markets, Rising Rents — How Q2 2024 Shaped Retail Real Estate

Study

Retail space became the hottest commodity in Q2 2024, with a dramatic 75.4% spike in net absorption fueling intense competition. Leasing times are hitting record lows, and with construction at a standstill, availability is plummeting — giving landlords the advantage. Despite the grim outlook, optimism remains for a stabilization in retail capital markets later this year, which could boost investment. Don’t miss out on what’s shaping up to be a pivotal moment in retail. Read More on Tight Markets, Rising Rents — How Q2 2024 Shaped Retail Real Estate

Jul52024
Female business executive giving a speech in an auditorium

How Composable Technologies Solve Retail’s Biggest Challenges

Trends

With the MACH Three conference highlighting the need for flexible, agile infrastructures to meet rising consumer expectations, retailers must turn to composable technologies to enhance customer loyalty and the shopping experience. Ready to transform your retail strategy? Learn how brands like IKEA leverage composable technology to stay ahead in the competitive retail landscape. Read More on How Composable Technologies Solve Retail’s Biggest Challenges