Changes to Affect Online Shopping Items FedEx Corp. has announced changes in the way it charges to ship larger packages and plans for “dimensional weight pricing” on all ground shipments effective January 1, 2015. The changes will increase shipping prices on items such as shoes, suits, large paper goods like toilet paper, and other bulky… Read More on New FedEx Pricing
Wrap & Send surveyed more than 200 men and women who earn more than $100,000 per year and regularly shop in-store and online at luxury retailers including Saks Fifth Avenue, Bloomingdale’s, Neiman Marcus and Nordstrom on their shipping preferences for luxury purchases. Merchandise delivery is the last interaction a retailer has with its customer, so… Read More on Wrap & Send Study Reveals that Luxury Consumers Prefer FedEx
Earlier this month, the Wall Street Journal published an article titled “Retailers Turn Store Clerks into Web Shippers,” which discusses the steps that brick-and-mortar based brands are taking to compete with online retail giants like Amazon. The article highlights several national brands such as Sears, Macy’s, Wal-Mart and Office Depot and the strategies they have… Read More on Retailers Turning Store Clerks into Web Shippers: Are they Qualified?
According to recent reports, 2013 is the year online went mobile and we believe that 2014 will be an even bigger year for mobile shopping. Trends are emerging to suggest that consumers crave a mix of technology and tradition when interacting with luxury brands. Consumers buy products and services from these brands because they seek… Read More on Most influential platform of 2014: Mobile
Luxury retail stores should enhance their brand experience and provide personalized service to all consumers, but particularly entry-level millennial luxury shoppers. Millennial customers (those born after 1980) are beginning to spend more money and shop more often at luxury retailers than baby boomers. These entry-level consumers bring a completely new set of expectations to the… Read More on Next Generation: Why it’s Important to Look to Entry-Level Luxury Consumers
By Shelley E. Kohan Retail’s four walls are the most valuable marketing assets out there today. The brick-and-mortar stores that know how to optimize their physical locations for maximum productivity will be the ones who come out on top this year. Here are the top five trends that will distinguish the leaders from the laggards,… Read More on Reclaiming the Four Walls: Top 5 Brick-and-Mortar Retail Trends in 2013
What Do Luxury Retail Consumers Expect? Wrap & Send surveyed 1,000 women who make more than $75,000 annually on what they expect in a luxury retail shopping experience. The survey revealed that consumers who shop at higher-end department stores and boutiques expect impeccable package presentation whether purchases are made in-store or delivered to their home,… Read More on Wrap & Send Study Reveals that Luxury Retail Shoppers Expect Package Presentation, Free Shipping and Free Returns
According to the United States Department of Transportation, more than four billion tons of hazardous materials is shipped in the US each year. Many of the materials are shipped in bulk but a large percentage of this number is transported by individual shipments. Hazardous materials and dangerous goods are defined as articles or substances that,… Read More on Two Wrap & Send Executives Obtain Multiple Hazmat Packaging Certifications
When a person walks into a luxury department store, they are immersed with the smell of high-end perfume and fresh leather, and the look of the perfectly branded retail displays. When a luxury item is purchased, the store associate wraps the item in tissue paper, carefully places the item in a box… Read More on When Luxury Retail Packaging Doesn’t Meet Customer Expectations
When shoppers open their doors to luxury fashion, they enter a world where the brand identity and experience is upheld through every aspect of the retailer’s exclusivity. The presentation of an item through the digital screen is one thing, but the look of the product as it is placed into the customer’s hand is the… Read More on The Art and Skill of Packaging Luxury Items
