As the competition between online retailers stiffens, businesses are quickly learning that offering free shipping will no longer set them above the rest. The Wall Street Journal examined this issue in their recent article “Free Shipping Alone Isn’t Enough: Online Retailers Go for Speed.” In the article, the writer attributes this shift to Amazon and… Read More on WSJ: ‘Free shipping isn’t enough’
Emerald Brand has proudly announced Wrap & Send Services as the winner of the annual 2015 Emerald Award for Sustainability in the Packaging Category. Through the Emerald Sustainability Program, Wrap & Send and its clients, Une Belle Vie, Bloomingdales and Saks Fifth Avenue, have made a substantial environmental achievement in 13 locations across the country… Read More on Wrap & Send Services Wins 2015 Emerald Award For Sustainability In Packaging
Retail expert and friend of Wrap and Send Services Shelley E Kohan just released her list of who is doing the best job in retail this holiday season. In her article, Kohan speaks to how she rates retailers to determine who is doing the best. Her most important rating factors include customer service, retailers that… Read More on Retail expert reveals holiday hot list
According to many different sources, shipping services like the United Parcel Service (UPS) and FedEx are struggling with the increase in online orders this year. A recent Wall Street Journal article stated that “on-time delivery rates for UPS ground packages based on their normal shipping transit times last week fell to 91 percent, according to an analysis of millions… Read More on Shipping Services struggle with holiday order volume
Today, Luxury Daily posted an article on whether luxury brands should begin to integrate ecommerce into their retail strategy. We think luxury brands should absolutely begin selling their products online directly to the consumer. First, this is a huge revenue opportunity for the brand because they are not selling through an affiliate. Second, luxury customers… Read More on Should Luxury Brands Stop Avoiding ECommerce?
I am sure that everyone has heard the saying, “The customer is king.” Omni-channel is key to this as it is the process of streamlining all aspects of a retailer’s customer experience including in-store, website, social media, mobile and more. In retail, omni-channel (or omnichannel, as you’ll sometimes see it written) encompasses an experience that… Read More on The Rise of Omni-Channel in Major Department Stores
In the world of retail, each month is likely to bring a significant variation in the rise and fall of sales. The most notable of those fluctuations is during the holiday season, but there are also increases in months that offer friends and family promotions, and decreases in months like January as a result of… Read More on Flatlining Payroll: How Retailers Cope with Fluctuating Sales Volume
The United States Postal Service (USPS) recently unveiled their intention to deliver not just five, not six, but seven days a week during the 2014 holiday season. This is a strategic move designed to outpace competition between other national package delivery companies, FedEx and United Parcel Service (UPS). USPS’s seven day a week deliveries will… Read More on USPS Plans to Deliver Packages Seven Days a Week During the Holidays
Earlier this week, esteemed retail industry publication Luxury Daily posted a feature article on Wrap & Send’s President Mike Jamali. The publication’s editor, Sarah Jones, conducted a Q&A with Jamali on retail trends to look for, insights on packaging and shipping, and advice on planning for the holidays. Read the full article: Wrap & Send… Read More on Wrap & Send’s President Mike Jamali Featured in Luxury Daily
What’s in that little blue box? You know it’s from Tiffany & Co. And that gold-and-brown patterned package? That’s got to be Louis Vuitton. These brands have achieved instant recognition solely from their packaging. Tiffany and Louis Vuitton are among a handful of retailers who take every aspect of their brand into consideration, from the… Read More on Iconic Packaging: Creating and Maintaining Customer-Brand Relationships
