The Rise of Omni-Channel in Major Department Stores

I am sure that everyone has heard the saying, “The customer is king.”  Omni-channel is key to this as it is the process of streamlining all aspects of a retailer’s customer experience including in-store, website, social media, mobile and more. In retail, omni-channel (or omnichannel, as you’ll sometimes see it written) encompasses an experience that… Read More on The Rise of Omni-Channel in Major Department Stores

USPS Plans to Deliver Packages Seven Days a Week During the Holidays

The United States Postal Service (USPS) recently unveiled their intention to deliver not just five, not six, but seven days a week during the 2014 holiday season. This is a strategic move designed to outpace competition between other national package delivery companies, FedEx and United Parcel Service (UPS). USPS’s seven day a week deliveries will… Read More on USPS Plans to Deliver Packages Seven Days a Week During the Holidays

Wrap & Send’s President Mike Jamali Featured in Luxury Daily

Earlier this week, esteemed retail industry publication Luxury Daily posted a feature article on Wrap & Send’s President Mike Jamali. The publication’s editor, Sarah Jones, conducted a Q&A with Jamali on retail trends to look for, insights on packaging and shipping, and advice on planning for the holidays. Read the full article: Wrap & Send… Read More on Wrap & Send’s President Mike Jamali Featured in Luxury Daily

Iconic Packaging: Creating and Maintaining Customer-Brand Relationships

What’s in that little blue box? You know it’s from Tiffany & Co. And that gold-and-brown patterned package? That’s got to be Louis Vuitton. These brands have achieved instant recognition solely from their packaging. Tiffany and Louis Vuitton are among a handful of retailers who take every aspect of their brand into consideration, from the… Read More on Iconic Packaging: Creating and Maintaining Customer-Brand Relationships

Top Retail Trends of 2014-15

Today’s top retail trends are quickly establishing themselves as industry norms. By Shelley E. Kohan, Vice President of Retail Consulting at RetailNext Retailers have faced a number of challenges this year, from record-setting inclement weather in the winter to shaky consumer confidence over macro-economic conditions. In response, retailers are developing and deploying new strategies to… Read More on Top Retail Trends of 2014-15

Retail Holiday Shipping: Wrap & Send Services Announces Professional, Affordable and Fast Packing and Shipping for Luxury Retailers

In-store and warehouse services available for the 2014 holiday season During the holidays, in an effort to compete with online retail giants like Amazon, many brick-and-mortar stores pull their associates from the sales floor to pack and ship website or ship-to-home orders. To allow these retailers to maintain its sales staff and meet increased shipping… Read More on Retail Holiday Shipping: Wrap & Send Services Announces Professional, Affordable and Fast Packing and Shipping for Luxury Retailers